Privacy
policy.

Who we are

ALO Digital Philippines, Inc. ("ALO Digital," "we," "us," or "our") is responsible for personal information processed through this website. Our principal office is at Unit 1206, 12th Floor, Trade & Financial Tower, 7th Avenue corner 32nd Street, Bonifacio Global City, Taguig, NCR, Philippines 1634.

This policy explains how we handle personal information when you visit our website or contact us by email.

Information we collect

When you visit the website, our hosting infrastructure may process technical data such as your IP address, browser and device type, requested page, referring page, and date and time of access. We use this data to deliver, maintain, and protect the website.

If you email us, we receive your email address and any name, company information, message, attachments, or other information you choose to provide. We use it to respond to your inquiry and, where relevant, discuss or provide our services.

We do not currently provide user accounts or contact forms, and we do not use advertising trackers or marketing cookies on this site.

How we use information

We process personal information as reasonably necessary to:

• operate, secure, troubleshoot, and improve the website;
• respond to questions and business inquiries;
• prepare for or perform an agreement with you or your company;
• maintain appropriate business and security records; and
• comply with legal obligations and protect our lawful rights.

We process this information with your consent where required, to take steps you request before entering into a contract, to perform a contract, to comply with law, or for our legitimate business interests where permitted by applicable law.

Sharing and service providers

We do not sell your personal information. We may share information with service providers that support website hosting, security, email, and related business operations, only as needed for those services. This site also loads fonts from Google Fonts, which may cause your browser to send technical information to Google.

Some providers may process information outside the Philippines. In those cases, we take reasonable steps to use providers and safeguards consistent with applicable data protection law. We may also disclose information when required by law or necessary to protect our rights, users, or the public.

Retention and security

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including legal, accounting, security, and dispute-resolution requirements. Hosting logs are retained only as long as operationally necessary. Email records may be retained while an inquiry or business relationship remains active and for an appropriate period afterward.

We use reasonable organizational and technical safeguards designed to protect personal information. No internet transmission or storage system, however, can be guaranteed to be completely secure.

Your rights

Subject to the Philippine Data Privacy Act of 2012 (RA 10173) and other applicable law, you may have rights to be informed, access your personal information, object to or withdraw consent from certain processing, correct inaccurate information, request erasure or blocking, obtain data portability where applicable, and seek damages or file a complaint with the National Privacy Commission.

To make a request, email us at [email protected]. We may need to verify your identity before fulfilling it.

Updates and contact

We may update this policy as our website, practices, or legal obligations change. The date above shows when it was last revised.

Questions or requests about this policy may be sent to [email protected].